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GUARDWISE SECURITY

Privacy Policy

This Privacy Policy ("Policy") applies to www.guardwisesecurity.com, and GuardWise Security ("Company") and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include www.guardwisesecurity.com. The Company's website is a business services and informational website for professional security solutions. By using the Company website, you consent to the data practices described in this statement.

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1. Personal Information We Collect

"Personal information" means any information that identifies, relates to, describes, or could reasonably be linked with a particular individual, as defined under the California Consumer Privacy Act (CCPA/CPRA).

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 We may collect the following categories of personal information:

  • Identifiers: Name, email address, phone number, mailing address, and IP address.

  • Demographic Information: Age, gender (only when voluntarily provided).

  • Device and Usage Data: Browser type, IP address, referral URLs, browsing history on our site.

  • Payment Data: Credit card number, billing address (only when making purchases).

  • Communication Data: Emails you send us, customer service inquiries, and feedback.

  • Commercial Data: Service usage history or purchase records.

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We may also collect anonymous demographic information, which is not unique to you. We do not collect any personal information unless you voluntarily provide it to us.

This policy does not apply to information collected from or about job applicants. If you are a job applicant, click here for our Job Applicant Privacy Notice.

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You may be required to provide personal information to use certain services, including:

  • Registering for an account

  • Sending us a message

  • Signing up for offers

  • Submitting payment info

We use this information to communicate with you regarding requested services. Additional data may be collected as needed.

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2. How We Collect Your Personal Data 

We collect personal information using the following methods:

  • Direct Interactions: You provide data when filling out forms, subscribing to updates, sending emails, or purchasing services.

  • Automated Technologies: Cookies, server logs, and analytics tools may automatically collect information about your equipment and site usage.

  • Third Parties: We may receive data from service providers such as email platforms or analytics tools like Google Analytics.

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We also use Google reCAPTCHA to help detect and prevent spam or abuse. This service may collect device and usage data in accordance with Google's Privacy Policy and Terms of Service, which apply in such cases. See https://policies.google.com/privacy and https://policies.google.com/terms.

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3. Sharing Information with Third Parties

The Company does not sell, rent, or lease its customer lists to third parties.

We may share information with trusted service providers for specific tasks such as:

  • Statistical analysis

  • Email communications

  • Customer support

  • Delivery of requested services

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These providers are contractually required to use your data only for the services we request and to protect your information.

We may also disclose information to comply with the law or to protect the safety and rights of the Company or the public.

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4. Cookies and Tracking Technologies 

We may use cookies and similar tracking technologies to enhance your experience. Cookies help us recognize returning users and save preferences. You can manage cookie settings in your browser. Disabling cookies may affect site functionality.

We may also use analytics tools (e.g., Google Analytics) to understand how visitors interact with our site and to improve services.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

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5. Security of Your Information

We protect your personal information using SSL encryption and follow security best practices. While we take reasonable steps to protect your data, no method of transmission over the Internet is 100% secure.

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6. Right to Deletion

You may request that we delete your personal information, subject to certain legal exceptions. We will honor such requests unless the information is required for:

  • Fulfilling contractual obligations

  • Fraud prevention and security

  • Debugging or internal uses aligned with your expectations

  • Legal compliance or research purposes

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7. Your CCPA Rights 

If you are a California resident, you have the following rights:

  • Right to Know: What data we collected and how we used it in the last 12 months

  • Right to Delete: Request deletion of your personal data (with exceptions)

  • Right to Correct: Request correction of inaccurate data

  • Right to Opt-Out: We do not currently sell or share personal data

  • Right to Limit Use of Sensitive Information: We limit the use of sensitive personal information to essential business purposes

  • Right to Non-Discrimination: We will not deny services or charge different prices if you exercise your privacy rights

To exercise any of these rights, contact us at privacyrequests@guardwisesecurity.com or call           951-877-4088.

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8. External Links

This website may link to third-party sites. We are not responsible for their privacy practices. Please review their policies before providing personal information.

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9. Children Under Thirteen

We do not knowingly collect information from children under 13. If you are under 13, please do not use the site without parental permission.

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10. Email Communications

We may contact you for updates, offers, surveys, or alerts. You can opt out of marketing emails by clicking "unsubscribe" or contacting us.

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11. External Data Storage

This website is hosted by Wix.com Ltd. (“Wix”). Any personal information you provide to us through this website is stored on secure servers operated by Wix or its trusted service providers.

Wix may store data in data centers located in the United States, Europe, and Israel, and implements industry-standard security measures to protect your information. By using this website and submitting personal information, you acknowledge that your data may be transferred to and processed in these locations, where privacy laws may differ from those in your jurisdiction.

For more information, you can review Wix’s Privacy Policy.

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12. Policy Updates

We may update this Policy to reflect changes in law or services. If changes are significant, we will notify you through this site or by email. Continued use of the site constitutes agreement to the updated terms.

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13. Contact Information

GuardWise Security
41593 Winchester Road STE 200
Temecula, California 92590
Email: privacyrequest@guardwisesecurity.com
Phone: 951-877-4088
Effective as of April 1, 2025

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